Privacy Policy

Introduction

We respect your privacy and explain our practices in this document with accessible language. This policy describes what we collect, why we collect it, how long we keep it, and what choices you have.

This Privacy Policy applies to the RadiantZone website and our programming courses and related support channels. If you do not agree with this policy, you should not use our services.

Data We Collect

We collect data in three main categories:

• Information you provide: such as name, email address, and details you submit through forms (for example, support messages).
• Usage data: such as pages visited, links clicked, time on page, and other interactions that help us understand how the site is used.
• Device and technical data: such as browser type, operating system, language, approximate region, and basic network information.

No images or biometric data are processed as part of our standard operation. We do not intentionally collect sensitive categories of personal data unless you explicitly provide them in a message, and we recommend you avoid sharing sensitive details.

How We Use Data

We use personal data for the following purposes:

• To provide and operate our courses and website functionality.
• To personalize and improve the learning experience and site performance.
• To respond to requests, deliver support, and communicate about your account or enrollment.
• To secure our services, detect abuse, and prevent fraud.
• To comply with legal obligations where applicable.

We avoid unnecessary collection and do not retain personal data longer than needed to achieve these purposes.

Sharing

We do not sell personal data. We may share data with trusted service providers (processors) strictly to deliver the service, such as hosting, analytics, customer support tooling, and email delivery.

When we use processors, we require them to handle personal data under contractual obligations consistent with this policy and applicable law, including confidentiality and appropriate security measures.

We may also disclose information if required to comply with a legal process or to protect the rights, property, and safety of our users and the public.

Your Rights

Depending on your location, you may have rights over your personal data, including:

• Access: request a copy of your data.
• Rectification: correct inaccurate or incomplete data.
• Deletion: request deletion of data under certain conditions.
• Restriction: limit processing in specific cases.
• Objection: object to certain processing.
• Portability: request a machine-readable copy where applicable.

To exercise these rights, contact us using the details in the Contact section. We may ask for verification to protect your information.

Security

We implement technical and organizational measures appropriate to the risks of processing. These measures are designed to protect data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

No method of transmission or storage is 100% secure. If you believe your interaction with us is no longer secure, contact us promptly.

Retention

We keep personal data only as long as necessary for the purposes described in this policy and for legitimate business needs (such as recordkeeping, dispute resolution, enforcing agreements, or complying with legal obligations).

Retention periods vary depending on the nature of the data and the reason we hold it. When data is no longer needed, we delete or anonymize it where feasible.

Cookies

We use minimal cookies for essential functions and preferences such as high-contrast settings. Cookies are small text files stored on your device. Some cookies are necessary for the site to function; others help remember preferences.

You can usually control cookies through your browser settings. Disabling certain cookies may affect parts of the site experience.

Contact

If you have questions or requests related to privacy, reach us at [email protected].

Changes

We will update this policy when practices change and indicate the effective date. Material changes will be reflected on this page. Continued use after updates means you accept the revised policy.